2022 Agenda

Speaker Presentation
March 2, 2022 Wednesday
7:30

Registration Opens

8:30

Welcome Remarks

Innovator, Disruptors and Developments; the Broad View
8:45

PANEL: Following, Projecting and Directing the Evolution of Healthcare Payments

Steven Carleton, Vice President of Customer Experience, Premera

W. Christopher Johnson, Vice President Patient Financial Services, Atrium Health

Jim Milanowski, President/ CEO Genesee Health Plan

Kurt Gallagher, Executive Director, HBMA

Consumer-First Approaches to Engage, Motivate, Enroll and Retain Patient Payments
9:45

Establish a Patient-Friendly Process That Generates Clinical and Financial Wins for all stakeholders

10:15

Mid-morning Break

10:30

Innovative Financing, Lending and Payment Options to Patients/Consumers to Drive Ease of Payment and Remittance

Pam Grosze,Vice President,Senior Product Manager, PNC Bank

11:15

PANEL: Which Features Are Most Important in Creating an Effective Digital Journey That Drives Patient Delight

12:00

Lunch

1:30

Using Data to Optimize Convenience for Patients Looking for Financing Options and Tools

Julia Skapik, MD,MPH,Medical Director, Informatics, NACHC

Seamless Back Office Integration and Developments
2:00

Presentation from CAQH CORE

Critical Updates: Attachments Efforts for cCaims and Prior Authorizations and Advanced EOB Developments Related to Surprise Billing

Join this session to learn about:

  • Industry challenges and opportunities to support the exchange of electronic attachments for claims and prior authorization and new CAQH CORE Attachment Operating Rules.
  • Requirements in the No Surprises Act for the delivery of an Advanced Explanation of Benefits to patients and how industry can leverage existing and emerging industry standards to enable uniform implementations.

Erin Richter Weber, Director, CORE

2:40

Meduit / Atrium Health CASE STUDY

3:20

Afternoon Break

3:35

The Role of Third Party Administrators for Small Business Health Insurance Payment Processes

Michael Marchand, Chief Marketing Officer, Washington Health Benefit Exchange

4:15

The Latest Innovations in Value Based Cared Approaches and Models

Dr Adele Towers, Director, Risk Adjustment, UPMC Enterprises

5:00

Cocktail Time!

March 3, 2022 Thursday
8:00

Breakfast

8:30

PANEL: More Critical Than Ever- Interoperability- The Current Best Practices

Lee Barrett, Executive Director,EHNAC

Disruptive, Transformative Developments and innovations
9:30

Lessons from Cases of Upcoding VS Correct Coding

Mark R. Anderson, COO, East T,ACO

9:50

Price Transparency and Surprise Billing: A Solutions Seeking Panel

Charles Stellar, President and CEO,WEDI

Mark R. Anderson, COO, East Texas, ACO

Steve Mach, Director, Patient Financial Services, Halifax Health

Seeking Payor, Panelist, CMC

10:50

Morning Break

11:05

Panel/Session: How The Back Office Manages and Optimizes Multiple Streams of Payments from Various Sources

11:45

PANEL/ Session: The Update on Optimizing Telehealth: Continuing with Right Patients, Right Situations and Right Payments

Kristine Stewart, Associate Director, Administration,Arizona Telemedicine Program

12:30

Fool-proof process and approaches for designing a customized cash reconciliation system

Natalie Cooksey, Senior Management of Cash Management,St Luke’s Health System-(Invited)

1:00

End of Conference