10:00 |
Welcome Remarks
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Innovator, Disruptors and Developments; the Broad View | |||||
10:15 |
PANEL: Directing the Evolution of Healthcare Payments Towards a Patient Friendly Experience
Moderator:W. Christopher Johnson, Vice President Patient Financial Services, Atrium Health Panelists:Steven Carleton, Vice President of Customer Experience, Premera Jim Milanowski, President/ CEO Genesee Health Plan Theresa Sheehan, Program Director, The HEAL Center-Mount Sinai Morningside & West |
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Consumer-First Approaches to Engage, Motivate, Enroll and Retain Patient Payments | |||||
11:00 |
PANEL: Which Features Are Most Important in Creating an Effective Digital Journey That Drives Patient Delight
Moderator:June St. John,SVP – Healthcare Services Product Manager,Treasury Management Product & Development (TMP&D) Panelists:Steven Carleton,Vice President of Customer Experience,Premera Neil Wloodyka,Assistant VP ,Patient Financial Services Stephanie Lyon,Manger, Billing Operations,Medica Matthew Brodis ,Revenue Cycle Finance Leader ,AdventHealth |
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11:35 |
Mid-morning Break
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11:55 |
Using Data to Optimize Convenience for Patients Looking for Financing Options and Tools
Julia Skapik, MD,MPH,Medical Director, Informatics, NACHC |
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12:30 |
Lunch |
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Seamless Back Office Integration and Developments | |||||
2:00 |
CASE STUDY: From Design to Implementation: The Business /Technology Transformation for a New Enterprise Foundation to Drive Business Value in a Digital FutureMs. Davis will share:
Lisa Davis, SVP/CIO, Blue Shield California |
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2:30 |
Critical Updates: Attachments Efforts for Claims and Prior Authorizations and Advanced EOB Developments Related to Surprise BillingJoin this session to learn about:
Erin Richter Weber, Director, CORE Bob Bowman, Director, CORE |
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3:00 |
Afternoon Break |
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3:15 |
Deliver and Continuously Improve Patient Engagement Though Back Office Operations with NLP
Jason Petrasich, Senior Vice President AI, Meduit Christopher Johnson, Vice President Patient Financial Services, Atrium Health Co-presenter |
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3:45 |
The Role of Third Party Administrators for Small Business Health Insurance Payment ProcessesDespite all the efforts to reduce the cost of health insurance premium, affordability – namely the price of premiums – is still remains the number one reason that individuals don’t get health coverage. Is there a better model that would allow organizations to reduce the costs of their employees health insurance? We will look at some innovative models that are looking to offset an individual’s premium costs enabling them to get the coverage that they need. These could be the first steps in a larger movement to help organizations contribute to the premium costs of their employees. Michael Marchand, Chief Marketing Officer, Washington Health Benefit Exchange |
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4:15 |
The Latest Innovations in Value Based Care Approaches and ModelsDr Adele Towers, Director, Risk Adjustment, UPMC Enterprises 4:35 |
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Establish a Patient-Friendly Process That Generates Clinical and Financial Wins for all stakeholders5:00 |
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End of Day One |
10:00 |
PANEL: More Critical Than Ever- Interoperability- The Current Best Practices
This panel will cover the latest timelines, plans, objectives and cutting-edge practices with the goal to enable seamless interoperable exchange of data between health information systems. The objective is to create an interoperable ecosystem to connect health plans, providers, HIE’s, HIN’s, Electronic Medical Record (EMR) systems, patients and many other healthcare stakeholders implementing the Trust Exchange Framework with Common Agreement (TEFCA) as a component of the 21st Century Cures Act and the use of the Fast Health Interoperability Resources (FHIR) Application Program Interfaces (API).
Moderator:Lee Barrett, Executive Director,EHNAC Panelists:April Todd, Senior Vice President,CORE and Explorations at CAQH Mariann Yeager, CEO,The Sequoia Project Dr. Tim Pletcher, President/CEO,Velatura |
Disruptive, Transformative Developments and innovations | |
10:45 |
Lessons from Cases of Upcoding VS Correct Coding
Mark R. Anderson, COO, East T,ACO |
11:05 |
Price Transparency and Surprise Billing: A Solutions Seeking Panel
Charles Stellar, President and CEO,WEDI Mark R. Anderson, COO, East Texas, ACO Steve Mach, Director, Patient Financial Services, Halifax Health Seeking Payor, Panelist, CMC |
11:35 |
Morning Break
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12:15 |
The Update on Optimizing Telehealth: Continuing with Right Patients, Right Situations and Right Payments
Kristine Stewart, Associate Director, Administration,Arizona Telemedicine Program Karen Silgen, General Management / Vice President, Virtual Care, United Healthcare,UnitedHealth Group |
12:45 |
End of Conference
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